Who we are
Trip2Kerala a Project of DigitalZix Private Limited is committed to maintaining the privacy of personal information you provide us when using the trip2kerala website. This Privacy Policy describes how we treat personal information received about you when you visit www.trip2kerala.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Other Information
We will ask for a broad range of personal information necessary to provide you with our services. The type of personal information we ask for will depend on which of the travel products with Travel the World you book on and the type of product or service you choose.
If we are not able to collect personal information about you we may not be able to provide you with the products, services, or assistance you require. The collection, use, or disclosure of your personal information is needed to provide these.
We will generally ask for the following types of personal information:
• name, address, email, and contact details;
• date of birth;
• gender; and
• information about your use of our product or service
Depending on the product or service you choose, you may also be asked for other types of personal information such as:
• insurance- travel
• passport number
• credit card details
Ways we collect your personal information
We collect your personal information:
• by using written forms;
• through contact over the telephone, your mobile or other messaging technology;
• via the internet, including websites and social media and in person-to-person contact
• through subscription and entry forms
• booking forms and requests for further information
• emails, response devices
Payment Cancellation Policies
1. Cancelling your stay before 15 days of check-in date free cancellation / possible to postpone the date.
2. Cancelling before 7 days of check-in date 50% of advance amount will be refunded / possible to postpone the date.
3. In case you are cancelling the booking before 5 days of your check-in date, no refund / postponed the date is applicable on the booking.
